Terms of Service — InfoMatch

1. Acceptance of Terms

By accessing or using InfoMatch ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Use of the Service

InfoMatch provides an AI-powered knowledge base assistant for customer support teams. You agree to use the Service only for lawful purposes and in accordance with these Terms.

3. Accounts and Subscriptions

You are responsible for maintaining the confidentiality of your account credentials. Free accounts are limited to 20 user questions per company per day. Paid subscriptions are billed through Paddle and grant higher usage limits.

4. Your Content

You retain ownership of the knowledge content you upload. You grant us a limited license to process this content solely to provide the Service.

5. Cancellation and Refunds

You may cancel your subscription at any time. Refunds are handled per Paddle's standard policy.

6. Limitation of Liability

The Service is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service.

7. Changes

We may update these Terms from time to time. Continued use of the Service constitutes acceptance of the revised Terms.

8. Contact

For questions about these Terms, contact us through the support channels provided in the app.